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Dec. 13th, 2007 | 11:22 am

Whatever you do, DO NOT order from snapfish.com. I have had nothing but problems with their photo gifts. I ordered the beginning of Nov.. Got it in had to mail it in to be replaced. They tried to charge me shipping on a replacement. Um, I don't think so. Get the replacement in the mail yesterday and they're worse than the original ones. Their email form on their site doesn't work and their customer service reps can't understand a word you're saying and their phone lines are CRAP. Yeah.. I'm beyond aggravated.

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Comments {6}

Beth

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from: [info]skittlesnhoney
date: Dec. 13th, 2007 05:38 pm (UTC)
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Thanks for the heads up. Sorry you got shafted! :(

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forever__inked

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from: [info]forever__inked
date: Dec. 13th, 2007 06:42 pm (UTC)
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I will say, I've never had a problem with them for pictures.. this was for a photo mug.. but yeah i will never place an order with them.. never ever.. even if they were the last place on earth to get pictures developed.. I've had more than enough.

I FINALLY got ahold of them to deal with this.. and she was trying to tell me that i had already been refunded my money.. $7 something.. i'm like that was for the SHIPPING that i wasn't paying.. now i want ALL my money back and i don't want the stupid mugs.. yeah i was on hold for a good 20 minutes all together..

*sigh* this was supposed to be my parents christmas present.. and now they won't refund the money till they receive the mugs back in their warehouse.. so i have no money to get them something else to replace these stupid things..

sorry to vent to you Beth. :)

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Schanna

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from: [info]leavemine2me
date: Dec. 13th, 2007 06:45 pm (UTC)
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i used them once with similar results (the quality was shoddy). i think the photo printer i have here at home does a better job. i hope at the very least they issue you a refund.

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forever__inked

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from: [info]forever__inked
date: Dec. 14th, 2007 02:56 am (UTC)
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they SAY they will.. BUT i have to wait till they get the mugs for them to actually refund me which means i have no money to buy my parents christmas presents :(

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Mindy

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from: [info]xelasminin
date: Dec. 13th, 2007 07:53 pm (UTC)
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that bites! :(

I think walmart makes mugs....DUnno if that helps.

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forever__inked

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from: [info]forever__inked
date: Dec. 14th, 2007 02:57 am (UTC)
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yeah i saw that. once i get my money back, not in time for christmas tho, i'll prolly order a couple mugs from walmart.. they're cheaper there anyway.. but i'll just get a regular picture mug, i'm too scared to try for the magic mug again. *sigh*

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